Refund policy

Alzorien Return Policy

At Alzorien, we take pride in the quality of our products. Please review our return policy carefully before making a purchase.

Return Eligibility

We only accept returns under the following conditions:

  • You received the wrong item, or

  • The item arrived damaged or defective

No Returns or Exchanges

We do not accept returns or exchanges for:

  • Change of mind

  • Incorrectly ordered items

  • Opened or used products

Return Window

  • You must request a return within 14 days of receiving your order from the date of delivery.

How to Start a Return

To initiate a return for an incorrect or defective item, please contact our team at:
contact@alzorien.com

Include your order number, a description of the issue, and photos if applicable. Our team will assist you with the next steps.