Refund policy
Alzorien Return Policy
At Alzorien, we take pride in the quality of our products. Please review our return policy carefully before making a purchase.
Return Eligibility
We only accept returns under the following conditions:
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You received the wrong item, or
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The item arrived damaged or defective
No Returns or Exchanges
We do not accept returns or exchanges for:
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Change of mind
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Incorrectly ordered items
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Opened or used products
Return Window
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You must request a return within 14 days of receiving your order from the date of delivery.
How to Start a Return
To initiate a return for an incorrect or defective item, please contact our team at:
contact@alzorien.com
Include your order number, a description of the issue, and photos if applicable. Our team will assist you with the next steps.